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VKTRY Insoles - Everything You Need To Know

VKTRY Ambassador Program

VKTRY Ambassador Program

  Our Ambassadors have a shared love for VKTRY products and form a community that celebrates performance. Join us as a brand fan where you can share your enthusiasm and...
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VKTRY Insoles by Sport - What’s the Difference?

VKTRY Insoles by Sport - What’s the Difference?

VKTRY has become the World’s #1 Sports Insole because of the scientifically proven advantages in athletic performance and injury protection. Another reason that athletes love VKs is that they can...
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Can Insoles Help You Jump Higher?

Can Insoles Help You Jump Higher?

How Can Insoles Help You Jump Higher:   Have you ever wondered if something as simple as insoles could make you jump higher? It's a question that many athletes are...
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Refer-a-Friend Program FAQ

Refer-a-Friend Program FAQ

VKTRY Referral Program Have friends or family that you think would be interested in VKTRY Insoles? Good news! We'll send you a personalized link to share. If anyone purchases for...
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How VKTRY Insoles Help with Injury Protection and Recovery

How VKTRY Insoles Help with Injury Protection and Recovery

Many young athletes have discovered VKTRY Insoles because they are excited about the prospect of jumping higher (an average +1.6”) or running faster (0.12 seconds faster in the 40-yard dash)....
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Can I transfer the VKs from one pair of shoes to another?

Yes, if they are the same shoe type. In other words, if you bought VKs for a cleated shoe, it's ok to move them to another cleated shoe. If you...
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Do you ship internationally?

We do ship internationally via DHL. Custom fees and taxes will differ with every country. You will receive a shipping cost estimate after you enter your shipping address and before...
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I have not received my VKs yet, can you help me?

Please send an email to info@vktrygear.com with your full name and order number and we will provide an ETA and send you the tracking information. Please be advised that VKTRY...
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What if I cannot remove the insoles that came inside the shoes?

If they are sewn into the shoes or glued down tight and you do not want to risk ruining the foam insoles from the factory, then stop. You can contact...
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What if my insoles are glued inside the shoe?

Most insoles do come out. If they do are not easily removable, they are likely glued down. In most cases you can remove them by doing the following:   1....
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Do I need to remove the insoles that came with my shoes?

Yes, to have the space needed for the VKs and your feet to fit comfortably inside your shoes, we recommend you remove the factory insoles from the shoes.   Read...
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Do you offer product exchanges?

Yes, about 5-10% of the time, we may need to alter the size or flexibility of the VKs you ordered. We try our best to ensure you get what you...
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Can I return my VKs?

Yes, you can return your VKs within the 90-day money back guarantee period. Please email us at info@vktrygear.com and tell us your full name and order number along with a...
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What is VKTRY’s warranty policy?

We offer a 90-day Money Back Guarantee. If you are not satisfied with your VKs, please email us at info@vktrygear.com along with your full name and/or order number and what...
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How does a promotion code work on the VKTRY website?

There are times where we will offer a discount. Simply enter the promo code at checkout and the sale price should show up. Promo codes will expire and cannot be...
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Do I get one or two insoles when I order?

We sell VKTRY Insoles as a pair, one for the left foot and one for the right.
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Does VKTRY offer a payment plan?

Yes, we utilize ShopPay, Paypal, and Sezzle which have a 4-stage payment plan. Click on ShopPay, Paypal, or Sezzle at checkout to learn more.
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How are VKTRY Insoles customized for each athlete?

VKTRY Insoles are designed to be highly customized based not only on shoe size, but also based on sport and body weight. VKs come in 5 levels of flexibility because...
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Does VKTRY have a Referral Program?

Yes, you can refer a friend and earn a $25 gift card if your friend purchases VKTRY Insoles through this program. Read more about our referral program.
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Do VKTRY Insoles come in different widths or arch types?

No, we do not make VKs in different widths or arch types. They have been designed to be arch agnostic and our sizes are very generous in the width. Our...
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Are VKTRY Insoles suitable for children?

We do not recommend VKs for children under the age of 13 as their feet are still developing. If you have any concerns about your children using VKs, please consult...
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How do I clean my VKs?

If your VKTRY Insoles get dirty, simply wipe them down with a damp cloth and allow them to air dry. Do not use harsh chemicals or soak the VKs. Do...
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How long will VKTRY Insoles last?

That really depends on a number of factors: how hard you are on them, how well you take care of them, and how often you take them in and out...
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Can I wear my VKs all day long?

Yes, you can. VKs were designed for athletes to be worn for practice and competition. But some people wear their VKs comfortably all day and appreciate the bounce and shock...
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Does VKTRY offer free shipping?

We do offer free shipping within the USA via the post office (USPS). Please allow up to 7 business days. Your order may arrive sooner depending on your location in...
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Why do I need to enter my weight? What is the VKTRY Pro Level?

VKs come in 5 different Pro Levels. This is the flexibility of the insoles… the strength of the “Spring”. The bigger the athlete, the more spring he or she will...
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If I am on the border of a weight level, should I go up or down?

We usually recommend going down. The weight level is a big factor in determining the VK’s Pro Level (flexibility). While a higher Pro Level may provide more spring, it’s very...
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Why do I need to enter my sport?

Different shoe types fit differently. For example, soccer shoes fit much more tightly than basketball shoes. We accommodate for these differences by having different foam cushions: yellow is 7mm thick,...
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How do I know which color VKs I am going to get – what’s the difference?

The different colors correspond to the shoe type & shoe fit. Yellow is our thickest most comfortable top (7mm) and if you play a sport with a non-cleated shoe, you...
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What if I wear custom orthotics – can I still wear VKs?

Our insoles are not designed to be used in conjunction with custom orthotics. Many people who have been prescribed orthotics (due to flat feet for example), actually find that VKs...
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How can I pay for VKTRY Insoles?

We accept all major credit cards as well as PayPal, Apple Pay, GPay, and Sezzle.
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Are VKTRY insoles available as custom orthotics?

Yes. VKTRY Gear now offers a full custom version. Schedule a free consultation with our inhouse pedorthist. They are fabricated from your foot impressions. We send you a foam impression...
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Can I find VKTRY Insoles at a retailer near me?

Probably not. Because VKs are customized for each athlete, it would be very hard for a retailer to stock VKs
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Are the sizes shown on the VKTRY website in US sizes?

Yes, all sizes are in US sizing. If you wear a size 9 or 9.5 shoe, then order our size 9/9.5. Most of the time the fit is right the...
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If I sometimes wear a 9.5 shoe size and in other shoes wear a 10, what size VK should I order?

We recommend that you select the shoes you will be wearing your VKs in the most and choose that shoe size when selecting your VK size. Any issues with fit,...
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Am I supposed to trim the insoles to get them to fit in the shoes?

No, please do NOT attempt to trim the VKTRY Insoles. Carbon fiber is not meant to be trimmed. Our products are designed to fit by shoe size with no alterations....
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If I have flat feet, can I wear VKTRY Insoles?

Yes, athletes with flat feet (also called pes planus and fallen arches), actually love the feeling of VKs because it adds the “spring” that they are missing. Click below the...
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How do VKs help with injuries?

Because of the full-length carbon fiber design, VKs provide increased support, stability and shock absorption that you just will not get from a foam/plastic insole. And because all athletes and...
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What type of injuries will VKs help me avoid or recover from?

Our clinical research, as well as customer testimonials, point to VKs helping with foot injuries (plantar fasciitis, turf toe, stress fractures, hallux rigidus & limitus), lower leg injuries (shin splints,...
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I have a rather unique medical condition – can VKs help me?

Maybe. Feel free to contact us and we will try to help answer your question. We do not claim to be trained medical persons. We can provide you with directional...
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Are VKs a shortcut to avoid training, conditioning, practice and hard work?

Absolutely not! Serious athletes know that training hard is a must to stay healthy and compete at the highest levels. The best conditioned athletes are the ones who will see...
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Are VKs “legal”?

Yes, they are. Carbon fiber insoles have been used across the sports world for decades because of the lightweight, protective nature of the product. VKs create no additional energy. They...
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Do VKs “take over” for other muscles in the foot or leg?

VKs are not a substitute for athletic conditioning and do not create energy for the athlete. VKs reduce energy loss and focus the athlete’s energy back directly against the playing...
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How can an insole help someone jump higher or run faster?

It’s not magic, it’s science. VKs act as a spring. When you bend your foot to run or jump, you are loading up the VK (storing energy). When you push...
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Other insole brands talk about “energy return” – is that the same as VKTRY Insoles?

Most insole brands are made from foam and plastic. They provide cushion and comfort – and are essentially passive devices. Most of these brands are probably equating the memory return...
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I know VKs help with straight ahead explosiveness, but do they help with agility?

Yes, we have conducted 3 cone agility tests and seen improvement in lateral speed. VKs provide a very stable base to push off of, so athletes can make sharper cuts...
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